ICICI Bank’s recent collaboration with the National Payments Corporation of India (NPCI) introduces an innovative solution, enabling Non-Resident Indian (NRI) customers to utilise their international mobile numbers for instant UPI payments in India. This groundbreaking service caters to NRIs residing in 10 countries, including the USA, UK, UAE, and Canada, enhancing banking accessibility and convenience across borders.

Streamlined Process for NRI UPI Payments

With this initiative, NRI customers can effortlessly conduct various transactions, including utility bill payments and e-commerce transactions, using their international mobile numbers linked to their NRE/NRO bank accounts with ICICI Bank in India. Leveraging the bank’s mobile banking app, iMobile Pay, NRIs can now activate the UPI facility on their international mobile numbers seamlessly, eliminating the previous requirement of registering an Indian mobile number for UPI payments.

NRIs can initiate UPI payments by scanning Indian QR codes, transferring funds to a UPI ID, or sending money to any Indian mobile number or bank account. The streamlined activation process on iMobile Pay involves simple steps such as logging in, verifying the mobile number, creating a new UPI ID, and selecting the desired account number.

Enhanced Accessibility and Convenience

Head of Digital Channels and Partnerships at ICICI Bank, Sidharatha Mishra, emphasised the significance of this initiative in enhancing banking convenience for NRI customers across diverse geographies. By leveraging NPCI’s robust UPI infrastructure, ICICI Bank aims to not only simplify banking for NRIs but also contribute to the global transformation of digital payments ecosystems.

This strategic partnership underscores ICICI Bank’s commitment to innovation and customer-centricity, as it continues to pioneer advancements in digital banking services. With this transformative initiative, NRIs now have unprecedented access to UPI payments, further solidifying ICICI Bank’s position as a frontrunner in digital banking solutions and reinforcing its reputation as a leader in the global financial landscape.

Moreover, the initiative aligns with ICICI Bank’s broader mission to enhance financial inclusion and empower customers with convenient banking solutions. By leveraging cutting-edge technology and strategic partnerships, ICICI Bank remains at the forefront of driving digital transformation in the banking industry.

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