Nandan GSE: Shaping the Future of Innovation and Trust in 2024

As India’s defence sector rapidly expands, the demand for advanced and reliable lifting, shifting, and loading solutions becomes increasingly crucial. This growth necessitates companies that can provide high-quality, certified solutions to meet stringent industry standards. Within this domain, Nandan GSE Pvt Ltd. shines brightly as one of the most trusted organisations that’s fully equipped to support and enhance the sector’s operational efficiency and effectiveness. Established with a mission to “Make in India, Deliver to the World,” the company has consistently set benchmarks in quality, customer satisfaction, and technological advancement. 

From a Small Workshop to a Globally Recognised Leader

“At Nandan GSE, we take pride in our capabilities to manufacture top-notch material handling and ground support equipment”

– Dr. Raghunandan Jagdish

Established in 1991, Nandan GSE has evolved from a small workshop into a global leader in innovative Aviation Ground Support Equipment (GSE) and Material Handling Equipment. Recognized internationally for their commitment to innovation, precision engineering, and excellence, Nandan GSE operates two state-of-the-art manufacturing facilities near Mumbai. The Khopoli Factory covers 40,000 square feet, while the Turbhe Facility spans 60,000 square feet, collectively providing a robust 100,000 square feet for efficient production and assembly. 

These facilities are equipped with cutting-edge machinery, including laser cutting, shot blasting, plasma cutting machines, CO2 MIG welding equipment, and EOT cranes, ensuring precision fabrication and enhanced manufacturing efficiency. Nandan GSE’s team of over 250 skilled professionals, from trained technicians to experienced engineers, drives their production processes. Additionally, strategic partnerships with third-party suppliers secure a reliable and high-quality supply chain, reinforcing Nandan GSE’s position as an industry leader in delivering top-notch material handling and GSE solutions.

The Man Behind the Success of Nandan GSE

At the helm of Nandan GSE is Dr. Raghunandan Jagdish, an eminent figure in the field of material handling systems. With an M. Tech in Mechanical Engineering from Texas A&M University, USA, Dr. Raghu brings over 20 years of rich experience to the company. Under his visionary leadership, Nandan GSE has evolved into a global powerhouse, renowned for its innovative solutions and exceptional service. Having collaborated with prestigious organisations like the Airport Authority of India, ISRO, Taj SATS, Reliance, TATA, and ArcelorMittal Nippon Steel (AMNS), Dr. Raghu brings unmatched expertise and insights to Nandan GSE.

Building Trust through Quality and Innovation

With trust as the chief cornerstone of operations, Nandan GSE has built a sterling reputation through a relentless focus on quality, innovation, and customer satisfaction. Nandan GSE offers bespoke solutions tailored to meet the specific needs of each client, ensuring a high level of customer satisfaction. Adhering to international standards such as ISO 9001, ISO 14001, ISO 45001, and AS 9100D, the company ensures that every product meets the highest quality benchmarks. With a transparent operations approach and regular updates, the firm effectively fosters trust and reliability among both its clients and stakeholders.

Commitment to Customer Satisfaction

Every operation at Nandan GSE is designed to champion the cause of customer satisfaction. The company employs several mechanisms to ensure that customer needs are not only met but exceeded. Exceptional after-sales service, comprehensive support, and maintenance services ensure long-term client satisfaction. Continuous engagement with customers helps in identifying and addressing any concerns promptly. “Nandan GSE’s loyalty programs and regular client interactions foster long-term relationships,” adds Dr. Raghu. 

Upholding Quality through Certifications

“We are poised to make significant strides in the global GSE market with our innovative new products, championing the vision of “Make in India, Deliver to the World”

– Dr. Raghunandan Jagdish

To ensure quality of the highest standards, Nandan GSE adheres to several compliance protocols. The company boasts a myriad of industry certifications, including an ISO 9001 certification for quality management, ISO 14001 certification for environmental management, and ISO 45001 certification for occupational health and safety. Apart from upholding quality in terms of services and management, Nandan GSE is also a holder of an AS 9100D certification for aerospace quality management, a ZED Gold certificate for waste reduction and optimised resource use, and a prestigious SAMAR Certification. These certifications are a testament to Nandan GSE’s dedication to delivering reliable and superior solutions.

Proactive Quality Management

“At Nandan GSE, addressing any product or service quality issues is a priority. Our approach involves a comprehensive, multi-step process,” Dr. Raghu asserts. The company follows a meticulous process of root cause analysis, identifying the underlying issues to implement effective corrective actions. Preventive measures ensure issues do not recur through continuous monitoring and improvement. The quality assurance team conducts rigorous inspections and tests at every stage of production to maintain high standards.

Transparency in Operations

For mutual trust and lasting relationships with clients and stakeholders, Nandan GSE believes in making transparency the bedrock of all its operations and communications. The company maintains open lines of communication with all stakeholders, ensuring clear documentation and transparent pricing. “We have a separate PPC department giving out regular & timely updates to our clients for their specific ongoing projects,” adds Dr. Raghu. This reliance on the principles of trust and transparency have helped the company secure a distinct market niche and a loyal client base. 

Staying Ahead of Industry Trends

The company leverages innovation to stay ahead of the market curve. By keeping abreast with industry trends through continuous research and development, investing in state-of-the-art technology, and collaborating with academic institutions and industry experts, Nandan GSE can take action on trends much before its industry competitors. Regular involvement of the company in industry events and exhibitions also help it gain valuable insights into the changing industry landscape. 

Fostering a Vibrant Corporate Culture

Nandan GSE’s corporate culture is characterised by inclusivity, continuous development, and collaboration. From the initial training to helping employees discover their leadership potential, Nandan GSE aims to ensure their holistic development. The company moulds its employees with training programs tailored to enhance skills and foster professional growth. The diversity and inclusion policies of the firm help promote a workplace where every employee feels valued and respected. Additionally, Nandan GSE also has leadership development programs to train the next generation of leaders and ensure sustainable growth. 

Creating a Formidable Team

The management at Nandan believes that your company is only as good as your team. Therefore, the team designs comprehensive strategies for recruiting and retaining top talent. Effective recruitment strategies, including campus placements, industry networking, and competitive compensation packages have helped the company secure an exceptionally talented and skilled resource pool. Additionally, at Nandan GSE, employees are given access to career growth opportunities, professional development programs, and a supportive work environment that help ensure enhanced employee satisfaction and better retention. Through active internship programs, the company offers opportunities to young talent, offering them a dynamic work environment and an opportunity to gain valuable experience.

Future Projects and Expansions

Looking ahead, Nandan GSE has several exciting projects and expansions on the horizon. The development of advanced material handling solutions incorporating the latest technology is a priority. “We are also investing in the expansion of our manufacturing facilities to increase our production capacity and meet the growing demand for our solutions globally.” adds Dr. Raghu. This expansion is set to improve the delivery of high-quality, high-volume equipment, ensuring better turn-around-times and improved client satisfaction. Nandan GSE is actively expanding into new markets and forming strategic partnerships to champion its “Make in India, Deliver to the World” mission. By collaborating with international partners, the company aims to introduce its innovative solutions to new regions and industries, fostering global growth and development. Poised to make significant strides in the global GSE market, Nandan GSE’s commitment to excellence and cutting-edge solutions positions it for remarkable success on the international stage.

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