Lisa Wright: Leading Community Health Choice to Empower Communities

Lisa Wright stands as the president and chief executive officer of Community Health Choice, Inc. (Community), a managed care organization that provides a variety of healthcare plans to diverse populations in Texas. Under her leadership, Community Health Choice has made remarkable strides in delivering affordable healthcare options, particularly to underserved communities in the state’s largest metropolitan area. With a career that spans multiple organizations and roles, Wright’s unwavering commitment to improving healthcare systems and expanding access to quality care defines her leadership style.

“I’m committed to ensuring that all communities, especially the underserved, have access to quality healthcare. Healthcare is a basic right, not a privilege.”

-Lisa Wright

Champion of Affordable and Accessible Healthcare

Lisa Wright’s tenure as President and CEO at Community Health Choice is marked by her passion for providing accessible and affordable healthcare. Community Health Choice offers a combination of Medicaid, CHIP (Children’s Health Insurance Program), Medicare D-SNP (Dual Special Needs Plan), and Health Insurance Marketplace products. With these programs, Wright has ensured that hundreds of thousands of people across Texas, particularly those in underserved communities, have access to vital healthcare services.

Wright’s vision for healthcare extends beyond traditional services; she advocates for equitable access to high-quality care for all, including vulnerable populations. Since stepping into her role as CEO, Wright has overseen Community Health Choice’s growth, and as of now, the organization proudly serves over 550,000 members—marking a historic milestone in the company’s expansion. Her forward-thinking leadership has brought a fresh perspective to health policies in Texas, and she continues to influence decisions that improve public health initiatives and government programs.

Navigating the Challenges of the COVID-19 Pandemic

Appointed as CEO at the onset of the COVID-19 pandemic, Wright faced one of the most challenging periods in healthcare history. Navigating through the uncertainty of the pandemic, Wright led Community Health Choice with resilience and focus, ensuring that the organization’s members received continuous, uninterrupted healthcare services. As healthcare systems struggled to adapt to the rapidly changing landscape, Wright’s leadership ensured that Community Health Choice stayed true to its mission of providing care to its most vulnerable members.

Her ability to lead during such a critical time demonstrated not only her capacity for quick decision-making but also her dedication to the well-being of the community. Under her guidance, Community Health Choice worked diligently to maintain operations, support its employees, and meet the urgent healthcare needs of its members.

Expanding Opportunities in Medicaid and Beyond

Under Wright’s leadership, Community Health Choice has grown its portfolio to include significant Medicaid-managed care programs. For the first time in its history, Community was selected by the Texas Health and Human Services Commission (HHSC) to administer the Medicaid STAR+PLUS program. This victory is a critical step forward in the organization’s ongoing mission to improve health and well-being in Texas, particularly among underserved populations. It also highlights Wright’s ability to lead the organization in securing major contracts and expanding its reach in the public health sphere.

Wright’s leadership has positioned Community Health Choice as a key player in Texas healthcare, building the foundation for further expansion and growth in the years to come. As she continues to advocate for public health policies that ensure equitable healthcare delivery, she remains steadfast in her commitment to improving health outcomes for all Texans.

A Focus on Social Responsibility and Community Engagement

Beyond her work at Community Health Choice, Wright is a dedicated advocate for social responsibility and community engagement. She serves on the board of the Boys and Girls Clubs of Greater Houston, where she is an active mentor and supporter of children and young adults in need. As a graduate of the Boys and Girls Clubs, Wright understands the importance of providing safe, supportive environments for young people to grow, learn, and thrive.

Her commitment to social responsibility extends into her work at Community Health Choice, where she has expanded the organization’s corporate social responsibility program. The program includes a range of philanthropic donations and volunteer initiatives in partnership with over 130 community-based organizations. These partnerships aim to address the social determinants of health, furthering Community Health Choice’s mission to create lasting, positive change in the communities it serves.

A Proven Track Record in Healthcare Leadership

Before assuming the role of CEO at Community Health Choice, Lisa Wright held key leadership positions at several notable healthcare organizations. Her experience includes serving as the North Region President of Medicare at WellCare, where she was responsible for overseeing Medicare business strategies in seven states. Her tenure at UnitedHealthcare further solidified her reputation as a dynamic healthcare leader. At UnitedHealthcare, Wright led the Dual Special Needs Plan (DSNP), Medicare-Medicaid Plan (MMP), and nursing facility lines of business in Texas. Her strategic direction in these roles led to double-digit growth, improved performance, and enhanced satisfaction for members, providers, and employees alike.

In addition to her healthcare experience, Wright has participated in several executive development programs, including the prestigious Executive Development Program at the Wharton School of the University of Pennsylvania. She also holds a Bachelor of Arts in Communication from the University of Kentucky and an MBA from the University of Maryland.

“Our mission is simple: we want to improve health outcomes and ensure that everyone, regardless of their background, has access to the care they need to thrive.”

-Lisa Wright

Looking Toward the Future of Healthcare

Lisa Wright’s leadership is shaping the future of healthcare in Texas. As she looks toward the future, Wright remains committed to expanding the reach and impact of Community Health Choice. By fostering innovation, collaboration, and a deep focus on the needs of underserved communities, Wright’s leadership will continue to set the standard for excellence in managed care.

Her commitment to ensuring equitable access to healthcare, enhancing patient outcomes, and improving community health is unwavering. As the healthcare landscape continues to evolve, Lisa Wright’s leadership will be critical in driving positive change and ensuring that all Texans have access to the care they need to lead healthy, fulfilling lives.

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