Kiran Smart: The Brand Pioneering Robotic Solutions for the Everyday

Artificial Intelligence and Robotics have successfully altered life as we know it. Especially since the beginning of the pandemic, these tech tools have played an important role in changing the operative landscape of a number of sectors in the market. The Covid-19 pandemic has unveiled the need to leverage the boons of robotics in our daily lives. This vacuum was sufficiently satiated by Kiran Smart through its ingenious and lucrative robotic solutions that are designed to aid a wide variety of industrial segments in both the pandemic and post-pandemic days.

As the first A.I. Humanoid Robot Company in Kuwait, Kiran Smart offers customized Computer Networking and System Integration solutions to its clients. The firm has been lauded as a top IT company offering IT consulting, IT maintenance, IT consultancy, and IT solutions & services across various locations in Kuwait, Dubai, and India. By leveraging extensive experience, technical know-how, and expertise in the domain of ideating robotics, the company is able to pioneer novel solutions for almost every industrial vertical.

A Formidable Legacy

Kiran Smart was established in 2005 as an IT solutions and service provider in Kuwait. The brand was curated with a mission to provide innovative, reliable, and high-quality services to clients both in the GCC as well as globally. Owing to the loyal and relentless drive of the firm and its employees, today the company is serving 80% of the hospitality sector either directly or through its channel partners. 

Contributing and benefiting to the industries as well as to the community as holistic services bring an actual success to the company where the clients are happy, and the nation looks forward to innovative solutions that can bring changes in the country and have long-term benefits – Mohammed Mubin Mallick

After acing the hospitality sector, the brand has garnered unparalleled success in the field of information technology. By leveraging its knowledge of multi-facet technology, Smart has developed itself into an AI Humanoid Robotic Solutions and Services company serving various industries. In the course of the bygone years, Kiran Smart has added to its robotics portfolio by delivering many robotics projects for the various national and international stakeholders and clients like the Government, Research Institutes, the Telecom sector, Educational, Food & Beverage industry and the Banking sector. 

Meeting the Pioneer

Kiran Smart was founded under the guidance and expertise of its ingenious CEO, Mohammed Mubin Mallick. Mubin holds an MBA from Cardiff University, UK and has extensive experience along various industry verticals including manufacturing for brands like LG and Sony and the distribution management for Asian ethnic garments in Wales. Kiran Smart was ideated by Mubin as the prototype of a top-tier IT Company that provides the market with lucrative solutions while simultaneously preserving the quality of the services offered. Mubin was able to take the firm to the next level and elevate it to one of the most trusted tech brands in the market today by partnering with major IT companies around the world.  

Subsequently, in 2017, Mubin initiated research on Humanoid Robots Services and Solutions- the very first of its kind to be undertaken in the Gulf region. After intensive research, the company transitioned as a distributor and acted as an agent for a few renowned robot manufacturers in Russia, China, Singapore, Finland, and Holland. Since the field of robotics was relatively underexplored in the region, Mubin had to invest in ways of boosting awareness about robotic solutions among the people. Mubin has received several accolades that recognize his contributions including the development of the revolutionary HSIA product called Surfsonix that pioneered a new era in the domain of Guest Wi-Fi solutions. He was named among the Top 10 CEOs to Follow in 2021 and has led the firm to win the Global Choice Awards (2021).

Recognition and Accolades

Apart from receiving accolades and accreditation for its unmatched customer-centric model of operation as well as its professionally skilled employees, Kiran Smart has secured several quality and management certifications. The company has received awards for being the highest project holder in 2009 and 2010 for Cyberoam UTM Firewall solution which is now Sophos. In 2007, Cisco awarded the company as the best SMB partner of the year. The firm was featured in the list of Analytics Insight’s The 10 Most Disruptive Robotics Companies of 2020 as well as in the list of Top Robotics Companies in 2021. Moreover, Kiran Smart is also recognized as one of the leading A.I. Humanoid Robotic Company in GCC and was invited by THN (The Hotelier Network) to present its solutions for the hospitality industry in Dubai. The brand has gained recognition as the most innovative company in Kuwait and as the leader pioneering the path of robotic solutions and services in the country.  

Overcoming Roadblocks

Embracing changes and navigating the ever-changing field of robotics is quite a daunting task. Mubin asserts, “Honestly speaking every day is a challenge for us as the world is evolving so rapidly in terms of technology. Innovation has been so widespread now and then you see something different and unique. Keeping up the face of the company with the latest trend in technology is the major challenge.” Similarly, tackling the uncertainty of the future, hiring the right personnel, leading tech advancement and R&D, etc. are also important areas where challenges need to be vanquished on a daily basis.

The company aims to develop highly trained, loyal employees who work as a team to anticipate, identify, and respond to the client’s/project needs – Mohammed Mubin Mallick

24/7 Service Guarantee

The need to ensure business continuity in the times of uncertainty, like the Covid pandemic, exposed the need to adopt robotic solutions. The high demand for robotic solutions is emblematic of this shift in market perspective. This encouraged Kiran Smart to have the availability of services 24/7 and procedures that are made easy on certain repetitive tasks. Deployment of robots is minimizing the risks of infections as well as ensuring conformity with the norms of social distancing, hygiene, and precautionary care, thereby benefiting both customers and the general public. Happy customers are the bedrock of satisfaction for the firm and its impetus for constant innovation.

Ideating Change

Mubin believes that innovation is the only constant in the market this disruptive. Business growth can only be achieved through the ideation of new and improved products and services. To this end, the team at Kiran Smart endeavors to uphold its ace brand position by synthesizing the latest technology with unique ideas to remain innovative in the market. It has partnered with several leading cybersecurity, software, robotics, hardware, and manufacturers to explore new and ingenious inventive opportunities. Kiran Smart exemplifies its canonical tenet that customer satisfaction cannot be achieved in the absence of a perpetual R&D drive. 

A Promising Future

Given the current exponential demand for robotic solutions in the wake of the Covid-19 pandemic and its immediate aftermath, the field of robotics seems to offer gleaming hopes and possibilities. Kiran Smart is also optimistic about the growth of this field and its increased relevance in various sectors like logistics, education, warehousing, hospitality, etc. As a local as well as global leader in the field, Kiran Smart hopes to witness a growth in revenue while simultaneously creating more employment opportunities as the field of robotics continues to expand.

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