Care Angel: The AI-Enabled Virtual Health Assistant Changing Chronic Care for Millions

Chronic health disorders and conditions have been on a rise for the last few decades. While the domain of medical assistance has incorporated ways of dealing with this rise, telemedicine still remains quite elementary when it comes to effectively managing chronic conditions. To this end, Care Angel was founded in 2014 as the world’s first Virtual Health Assistant to provide top-of-the-line care and aid to patients suffering from chronic conditions. This virtual intelligence-based platform was launched in 2016 with a vision to meet the needs of chronic care patients.

Automation to Create a Legacy

Care Angel has secured a special industry niche as a leader of automation and scalable solutions for perpetual engagement, management, surveillance, and care of chronic patients. The evidence-based care plans on the Care Angel platform can be customised as per the type of population, conditions, procedures, assessments, etc. 

Our solutions are designed to optimise care and its accessibility for chronic patients, while simultaneously reducing costs – Wolf Shlagman 

Operating on a patent-pending SmartCare 3.0 platform, Care Angel provides chronic care patients and their caregivers with customised care algorithms, intelligent care plans, and surveys. This creates an effective monitoring and care management ecosystem for patients with caregivers always present on demand. This risk stratification and multi-channel engagement feature of Care Angel’s Care as a Service platform (CaaS) makes it an industry-disrupting force to be reckoned with. 

Moulding the Venture 

Wolf Shlagman’s astute vision for a changed chronic care system brought about Care Angel. As a creative technologist, Wolf founded Care Angel in 2014 with the goal of incorporating modern tech tools to change the way at-risk populations are monitored, treated, and managed. Wolf is a telehealth and AI-futurist and loves to explore the ways in which the field of medicine can be improved with the creative implementation of such tools. 

After serving as the CEO of Care Angel from its inception to 2021, Wolf has now embraced the role of a Chief Stealth Officer in the venture. He has also donned the Chief Product and Innovation Officer hat, leading the ingenious evolution of Care Angel’s SmartCare platform. He has ensured that Care Angel is ready to provide a global reserve of AI clinicians for at-risk patients.  

Angel: The World’s First AI and Voice Powered Virtual Nurse Assistant

The desire to make telemedicine accessible to chronic care patients propelled the team at Care Angel to develop its one-of-a-kind platform, Angel. As a patient-focused Virtual Nurse Assistant, Angel helps maintain health and well-being, bridge gaps in care protocols and improve overall outcomes. Angel was ideated as the world’s first AI and Voice Powered Virtual Nurse Assistant managing entire at-risk & rising risk populations at scale, starting with a simple phone call.  

Care Angel pioneered the next evolution of Telehealth solutions moving from a reactive, restricted primary/episodic care, to proactive chronic care management for populations such as Medicare/Medicaid – Wolf Shlagman

This platform helps mitigate some of the most prominent issues in chronic care like poor engagement, cost and complexity barriers to tech tool deployment and usage, data storage, and poor adherence to protocols. 

Why Care Angel?

Care Angel partners with providers, caregivers, family members, health systems, etc. to provide personalized services. The tailored conversations, real-time notifications and condition-specific assistance help improve outcomes. Angel helps each subgroup in the following ways:

Patients: Leveraging AI, Angel telephonically checks in with at-risk patients, providing scalable and condition-specific guidance. In this way, Care Angel is able to reduce the costs of readmissions and hospitalisation for such patients. This simplistic telephonic solution can be further amplified with CareText, CareApp, CareChat, CareMail and CareFax to collect actionable timely data and provide quick solutions.

Providers: Angel constantly monitors the health of the individual ensuring that healthcare providers remain informed about the status of their patients. To this end, when intervention is needed, it sends out automatic digital alerts to clinicians.

Caregivers and Family– The Care Angel mobile app keeps loved ones appraised of the situation at all times as well as helps reinforce adherence to medical protocols.  

Enhancing Accessibility and Reducing Costs 

Recognising the importance of tech tools in streamlining operations within the healthcare domain, Care Angel has opted to infuse its operational matrix with an adequately simple automation process that makes it seamlessly accessible to all. Since the platform is accessible with a simple telephone call, the process of opting for such telehealth services is quite elementary and cost-effective. 

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