One97 Communications Limited, the parent company of Paytm, has unveiled a groundbreaking update to its digital payment platform. Indian travellers can now make Unified Payments Interface (UPI) transactions abroad in select destinations, including the United Arab Emirates (UAE), Singapore, France, Mauritius, Bhutan, and Nepal. This feature enables seamless payments for shopping, dining, and exploring local attractions, catering to the growing number of Indian travellers seeking convenient payment solutions.
The feature, disabled by default for security purposes, requires a simple one-time activation. Users can link their UPI ID to their bank account for international use. If travellers fail to set it up before travelling, the app provides a prompt to enable the feature upon attempting a transaction. For manual activation, users can search for “International UPI” in the app, where they’ll be guided to connect their UPI ID.
Enhanced Security and User Experience
Paytm has introduced robust security measures to safeguard users. Travellers can choose a usage period ranging from one to 90 days, after which the service automatically disables itself. This feature minimises risks such as unauthorised transactions or potential scams, ensuring peace of mind for users.
Complementing its international payment capability, Paytm recently launched another feature that allows users to download detailed UPI transaction statements. This empowers users to track their spending habits and manage budgets effectively, enhancing their financial oversight.
Despite its innovative strides, Paytm has faced regulatory hurdles. Earlier this year, the Reserve Bank of India (RBI) ordered the company’s banking division to halt the acceptance of fresh deposits due to compliance issues. However, Paytm’s continuous improvements in its service offerings highlight its commitment to enhancing the user experience while navigating regulatory challenges.
With the introduction of international UPI payments, Paytm reinforces its role as a leading digital payment provider, offering Indian travellers a secure, convenient way to transact globally. This move marks a significant step toward global usability, reflecting Paytm’s vision of seamless financial solutions.