Real estate financing is a distinct market niche that requires a special kind of ingenuity to succeed. Understanding the needs of clients, their dreams and realising the same with proper financing solutions is a task only few firms can effectively master. KEG-Financial is one name that has disrupted the real estate consulting and financing market forever.
Amalgamating the best of digital technologies with a human touch, KEG-Financial is redefining the way real estate financing is imaged. As a leading private global commercial real estate consulting firm, the venture specialises in project/new development, commercial real estate financing, and commercial business financing. The unparalleled service records of the company have been recognised with several accolades including the Award for Excellence in Faith-Based Financing (2020).
Meeting the Man behind the Venture
KEG-Financial is led on its path of ingenuity under the brilliant leadership prowess of its Chairman, CEO, and Chief Strategic Officer, Mr. Kendall McKnight. Hailing from a background in sales and management, Kendall comes with top-notch experience in the fields of sales, customer service, consulting, and public relations. Apart from his extensive expertise in corporate business integrations, advisory management consulting, joint venture and partnership managements, Kendall’s charismatic, positive, and dedicated leadership style has helped propel the success of KEG-Financial. He is revered as an excellent communicator, with impeccable listening skills that make him a key relationship builder and industry leader.
There are many solutions to every problem, be open to suggestions in how to solve them – Kendall McKnight
Inspired by the famous Colin Powell quote –‘There are no secrets to success. It is the result of preparation, hard work, and learning from failure’, Kendall is a firm believer in the power of diligent hard work. Under Kendall’s astute guidance, KEG-Financial has risen to the apex of the market order in a very short time. As the winner of the Best Commercial Real Estate Finance Advisory for 2020 and 2021 (South Atlantic USA), KEG-Financial is one of the most sought-after real estate financing consultancies in the US.
Core Tenets of the Brand
KEG-Financial is based on the central pillars of customer service and team work. By valuing the ingenuity of its team members, KEG-Financial ensures holistic employee satisfaction. The brand has been crafted to reflect the dedication of its hard working team towards maximising customer satisfaction. The relentless efforts of the team have ensured that no stone remains unturned to satiate the needs of the client.
Innovating as a Team
Team work is at the heart of the unmatched services offered by this globally renowned commercial real estate consulting firm. During the initial days, Kendall would juggle multiple responsibilities to ensure they were sufficiently fulfilled. However, over the years, he has successfully crafted a team of dedicated experts and professionals who help streamline the operations of the venture.
Annihilating Roadblocks
Overcoming roadblocks on the path of success is common for all great leaders. Kendall is no stranger to such obstacles and challenges. Over the years, he and his team at KEG-Financial have mitigated many such challenges. Kendall attributes his success in annihilating such obstacles to his supportive wife and ‘pray, plan, process, and proceed’ formula. Climbing the ladder to the pinnacle of success would be impossible without them.
Cracking the Customer Satisfaction Formula
At KEG-Financial, the focus is not simply limited to bringing the client’s vision to fruition, but is rather about the holistic satisfaction of the client. Personalising services begins by first understanding the client as an individual. This allows the team to gain insights into the vision the client wants to materialise.
The path to success is a simple formula pray, plan, process, and proceed – Kendall McKnight
With an astutely designed customer satisfaction and retention system, KEG-Financial has succeeded in attaining the ace position in the market. The firm embarks on a journey of perpetual improvement by actively seeking and incorporating client feedbacks. The specially curated customer retention team works relentlessly to ensure clients are happy with the services of the firm with regular follow-ups and offers assistance for any upcoming projects.
Preserving the ‘Human Element’ in Our Digitisation Journeys
Innovation, for Kendall, is not just about the use of modern tech tools. Rather it is about striking a congenial equilibrium between technology and the human element. Loosing this invaluable human connection will only bring peril to the world, according to Kendall. In the midst of the ongoing whirlwind of digitisation, avoiding this can be difficult, however, it is definitely not impossible. As Kendall asserts, “The old adage that people buy from people they like to work with still stands today, but if we digitize everything, we lose that human connection where people make the decision to buy or not to buy.”
Empowering Ingenuity
Strategic brainstorming at KEG-Financial is a process characterised by healthy discussions about the various ways of tackling challenges. The team at KEG-Financial runs on this empowerment-driven fuel. Kendall believes in valuing different perspectives and his team of experts provides the venture with just that. He asserts, “You don’t need yes men or women around you, you need people to give you a different perspective from time to time. There are always many solutions to every problem, be open to suggestions in how to solve them.” This helps empower his team members to think outside the box and come up with solutions that are both unique and effective.
A Flexible Approach
The pandemic years have left a lasting impact on the operations of the venture. The company’s agile outlook and astute adaptability helped it mitigate some of the challenges arising from the pandemic. As Kendall propounds, “We had to pivot to keep things going and take on new clients and new sectors we have not worked with in the past.”
Future Calling
As KEG-Financial continues to grow and conquer new terrains of success, Kendall states that the venture will soon move into Commercial Real Estate Development. The company is already in touch with possible partners to start a division for developing its own projects.