In the healthcare sector, a realm characterised by its resource-intensity and stringent compliance standards, the management of data is pivotal along every step of the clinical journey. Healthcare business process management (BPM) tools have emerged as a transformative force, offering a comprehensive solution to address these complex challenges.

These BPM tools serve as a beacon of efficiency, dismantling data silos that often obstruct the seamless flow of critical information. By creating a unified and secure environment, healthcare providers can transcend the barriers of data isolation, enabling the sharing of patient records, inventory levels, and other vital data with ease. Furthermore, BPM tools extend their impact beyond data integration. They optimise internal processes within healthcare facilities by automating routine and time-consuming tasks, liberating healthcare professionals to focus on more value-added activities. Additionally, these tools provide the essential capability to generate insightful reports, empowering healthcare administrators with the information needed for effective decision-making.

Pioneering this transformative journey in healthcare is Trisotech, a global leader in enterprise software. Trisotech empowers end-to-end Digital Transformation, catering to both business and IT needs. Its Digital Enterprise Suite – a cloud-based powerhouse – combines standard-based low-code with intelligent automation, serving as a versatile, user-friendly solution. With a rich history spanning over two decades, Trisotech has been instrumental in shaping the landscape of BPM standards worldwide. Today, their unwavering commitment to innovation is reshaping healthcare operations, heralding a future where efficiency, transparency, and excellence converge to benefit healthcare providers and patients alike.

Trisotech is focused on leading the Decision Automation Revolution by empowering Business and IT to expertly harness and orchestrate disruptive technologies through an intuitive visual approach – Denis Gagné

Ideating Sharable Clinical Pathways

Data accessibility has long remained a bone of contention in the healthcare sector, with the invisible wall between clinicians and informaticians serving as the great divider. Clinicians, the custodians of patient care, have often found themselves on one side of this divide, while informaticians grapple with the challenge of liberating invaluable patient data from Electronic Medical Records (EMRs) on the other. This stark division has hampered the seamless exchange of critical information, stifling the potential for better patient care, improved outcomes, powerful innovation, and optimisation within healthcare organisations.

For decades, crossing the great divide was an insurmountable feat that deterred many, that is until Trisotech changed the game for the better. As a revolutionary market force, Trisotech is disrupting the healthcare sector with its mission to obliterate the barriers that have restrained patient data within EMRs, thereby enhancing the quality of care and transforming the healthcare ecosystem.

Trisotech doesn’t just dismantle walls, but also builds bridges. Through a dynamic partnership with Subject Matter Experts (SMEs), Trisotech forges a simplified modelling environment where workflows and decision logics are meticulously sculpted by the SMEs themselves. This collaborative approach not only augments efficiency but also imbues the ensuing visual models with a remarkable degree of clarity and coherence, benefiting both clinicians and machines. At the core of Trisotech’s vision lies the creation of shareable clinical pathways and guidelines—knowledge artefacts that transcend organisational boundaries. These artefacts seamlessly engage with the global healthcare information ecosystem, facilitated by contemporary healthcare standards such as FHIR and CDS Hooks. Importantly, these artefacts are dynamic and adaptable, capable of conforming to the unique contours of each adopting organisation.

Simplifying Evidence-Based Best Practices

As the healthcare sector becomes essentially data-driven, a fundamental shift is underway as providers aim for standardised processes and decision-making methodologies that are not only centralised and easily comprehensible but also agile, allowing swift adaptations by subject matter experts (SMEs) without necessitating extensive IT intervention. This strategic pivot not only optimises IT resources but also enables them to concentrate on the critical task of like the integration of technology standards like FHIR for efficient data storage and retrieval and CDS Hooks for real-time clinical decision support at the point of care. Trisotech’s Digital Enterprise Suite helps organisations define and streamline the implementation of evidence-based best practices by leveraging BPM+ Health standard notation (BPMN, CMMN, and DMN) and other open IT standards. This offers a consolidated view of patient interactions, care pathways, and workflows, ushering in a new dawn for standardised processes and decision-making methodologies in healthcare. 

Streamlining Decision Models Through Automation 

Trisotech has pioneered the development of evidence-based workflow and decision models that offer human-friendly readability, seamless automation, and easy integration into a wide array of medical encounter systems. While organisations have the flexibility to craft their own automatable models, Trisotech’s offering goes a step further by furnishing a repository of nearly 1,000 pre-built models. These models encompass customisable care pathways, clinical guidelines, and healthcare decision calculators, all constructed in alignment with the BPM+ Health standard. This comprehensive suite not only empowers practitioners to remain at the forefront of innovation but also expedites the adoption of solutions, ensuring a higher level of consistency in the execution of care protocols. This optimised suite secures an edge over competitors with its ability to cater to both IT and business stakeholders through its visually intuitive models, effectively serving as a unified reference point for guideline specification, logic, documentation, and automation code – all within a single visual entity.

Championing the Cause of Interoperability 

In the rapidly evolving landscape of modern healthcare, interoperability is the key to efficiency, precision, and innovation. Healthcare organisations, professionals, and patients alike require seamless connectivity and data exchange to ensure the efficient delivery of care, informed decision-making, and improved patient outcomes. Recognising this pivotal need, Trisotech has pioneered the Trisotech Healthcare Feature Set, a transformative solution designed to revolutionise the healthcare sector through enhanced interoperability and user-friendly functionality.

Trisotech’s Healthcare Feature Set harmonises the latest interoperability standards with an intuitive user interface. This feature set has been meticulously crafted to address the unique demands of the healthcare industry, offering a multitude of extensions that significantly elevate the sector’s capabilities, including:

  • FHIR Support: Embracing the HL-7 FHIR interoperability standard, this feature empowers healthcare organisations with the ability to efficiently store, retrieve, and exchange critical patient data. The platform provides a repository of reusable FHIR data types and simplifies data management with a user-friendly drag-and-drop interface that encompasses over 145 predefined FHIR Resource configurations. This seamless integration streamlines data workflows, ensuring that healthcare professionals have access to the right information at the right time.
  • CDS Hooks: Trisotech seamlessly integrates CDS Hooks, an open-source specification and HL7 published standard for user-facing remote clinical decision support. While leveraging FHIR for patient data representation, CDS Hooks maintains its architectural independence, allowing for adaptable and versatile clinical decision support. This empowers healthcare providers to make informed decisions at the point of care, leading to more precise and personalised treatment strategies.
  • SMART on FHIR: Complementing FHIR, the SMART standard serves as a robust application framework. Its “SMART on FHIR” API facilitates universal healthcare system application operability, bridging the gap between health applications and EHR systems. This integration ensures secure data exchange and expands the functionality of health applications by leveraging relevant clinical data. Healthcare professionals can access a broader spectrum of tools and resources, enhancing their ability to deliver high-quality care.
  • AI/ML Genius: Trisotech’s suite further extends its capabilities to the realm of artificial intelligence (AI) and machine learning (ML). With integration capabilities for systems like ChatGPT, PMML, and Microsoft Text Analysis, among others, healthcare organisations can harness the power of advanced analytics and predictive modelling. This empowers them to extract valuable insights from vast datasets, enabling data-driven decision-making and fostering continuous improvement in patient care.

Trisotech simplifies complexity, offering both customisable and ready-made evidence-based CPG models that effortlessly convert into automated processes and decisions, streamlining operations with ease – Denis Gagné

Leveraging Low-Code Orchestration Powers

Low-code development is a transformative approach that accelerates digital transformation, particularly in industries like healthcare where agility and rapid innovation are crucial. This methodology empowers organisations to build custom software solutions with minimal manual coding, dramatically expediting development timelines and reducing the need for specialised programming skills. Thus, organisations can respond swiftly to changing market conditions and evolving customer demands, fostering a culture of innovation. Furthermore, it streamlines the development process, minimising errors, and reducing development costs. In healthcare, where patient-centricity is paramount, low-code is a powerful tool for creating user-friendly applications like patient portals that enhance the patient experience and facilitate seamless communication between patients and healthcare providers.

Trisotech takes low-code to the next level by integrating it with FHIR (Fast Healthcare Interoperability Resources), a crucial standard in healthcare for seamless data exchange. This fusion empowers healthcare organisations to not only expedite development but also ensure the secure and efficient sharing of healthcare data. Trisotech’s approach revolutionises healthcare operations by combining the speed and flexibility of low-code with the precision and compliance required in the healthcare sector, ultimately delivering superior patient care and operational efficiency.

Bridging the Business-IT Gap with DES

Trisotech’s commitment to bridging the business-IT divide is spearheaded by its innovative Digital Enterprise Suite (DES). As a catalyst for digital transformation and innovation, DES seamlessly guides organisations from initial business discovery to streamline automation. By unifying strategy, design, and technology, this suite equips your organisation with the insights and automation needed to gain a competitive edge. Comprising the Digital Modeling Suite and the Digital Automation Suite, Trisotech’s Digital Enterprise Suite boasts modelling and automation engines tailored for workflow, decision management, and case management. These tools adhere to international standard modelling languages, offering features like version control, libraries, and rigorous security measures. The emphasis on international standards ensures seamless interoperability across a spectrum of software platforms, underpinning efficient and effective operations.

Trisotech’s Digital Enterprise Suite (DES) seamlessly integrates BPM+ (BPMN, CMMN, and DMN) models with a wide array of elements, from AI/ML and microservices to legacy systems, APIs, AWS lambda functions, RPA, and IoT devices. This comprehensive platform offers a user-friendly visual low-code/no-code environment, simplifying development and automation within a browser-based framework. DES ensures scalability and continuous operations through vertical and horizontal scaling, with containerisation support enhancing reliability and failover capabilities. With pre-built connectors readily available for seamless system integration, DES also empowers users to effortlessly create custom connectors, adapting the platform to meet specific requirements. Moreover, industry-specific predefined data record layouts, such as those for Financial Services (MISMO™, FIBO®, Panorama 360) and Healthcare (Healthcare Feature Set, FHIR®, CDS Hooks™, SMART™, BPM+ Health™), accelerate modelling and cater to specialised sectors, making Trisotech’s DES a versatile and indispensable tool in the modern business landscape.

Catalysing Tangible Results

Trisotech’s innovation-led automation has been leveraged by top healthcare clients like Mayo Clinic, Dana Farber Cancer Institute, and Intermountain Health to transform their operations, trim labour overhead, expedite patient responses, and ultimately elevate the quality of healthcare services provided. For instance, the Utah-based Intermountain Health has harnessed Trisotech’s platform to develop ePneumonia – a real-time clinical decision support platform merging evidence-based medicine with AI applications. ePneumonia empowers healthcare professionals with rapid diagnostic and treatment insights at the patient’s bedside. The results show a remarkable 40% decrease in 30-day mortality rates, an incredible response time of under four seconds, and a staggering reduction in workflow design timelines, from a year and a half to mere hours or days.

This success story continues with other clients. For instance, the adaptation of Trisotech’s Decision Modeling and CDS Hooks by a leading hospital now empowers providers with real-time clinical decision support, fostering consideration of alternative diagnoses and cost-effective measures during patient encounters. Furthermore, a global healthcare leader collaborates with Trisotech to dynamically generate standardised caregiver interfaces in real-time, ensuring streamlined provider interactions. Similarly, one of the largest U.S. medical insurers leverages Trisotech’s automated models to streamline insurance claims processing, pre-authorisation, and clinical guidelines. These real-world applications underscore Trisotech’s pivotal role in healthcare automation, ushering in efficiency, standardisation, and superior decision-making across the sector.

The Journey Ahead

Trisotech’s forward trajectory is set on a path of profound technological transformation within the healthcare landscape. The company’s unwavering commitment to research and development, underscored by a focus on artificial intelligence, data analytics, and human-centric design, is propelling the healthcare industry toward a future that prioritises patients, efficiency, and accessibility. By harnessing the power of FHIR-enabled Low-Code Orchestration, Trisotech has not only saved lives and resources but has also catalysed healthcare’s digital evolution.

Trisotech’s future course involves direct collaboration with global organisations and BPM+ Health, advocating for the standard modelling and automation of healthcare processes. Simultaneously, Trisotech is committed to expanding its repository of free workflow and decision models, extending its reach to clients and potential partners. With its visionary approach and transformative solutions, Trisotech is poised to leave an indelible mark on healthcare, enriching the lives of patients across the globe.

Denis Gagne
| CEO & CTO |

Trisotech

As

issue

The Leaders Globe

Welcome to The Leaders Globe. This is the largest online and print community platform to acquaint with the global Leaders from diverse industries who make the world a better place. Our aim is to divulge the secrets of the global solution and service leader providers’ success.

© 2016-2023 TLG MEDIA LLP. ALL RIGHTS RESERVED.