admin Healthcare is one of the most important sectors in the world and to take care of the hiring and firing of staff in this sector comes with great responsibility. Human resource management becomes particularly important because it co-relates with the level of care that will eventually reach the patients. To ensure the system’s success, human resource management needs to appoint the best of caregivers and needs to ensure that best of resources are provided to them so that they can work to their full potential. The Human resource management has a multi-dimensional role to play in this sector and some of their roles include:
- Ethical Codes
One of the most important tasks of human resource management is the creation of ethical codes. Healthcare is a sector which endorses caring for the public but instances of violation of the basic norms is a very common phenomenon, therefore, the role of the managerial sector becomes particularly important. They need to make sure that ethical codes are created and followed no matter what because without the following of basic rules, there is a danger of the entire sector collapsing which could have a catastrophic impact on the world.
- Job Analysis
The management needs to analyse what all is taking place and create a job design that works for everyone. They need to make sure that no one is exhausted, the motivation and will to work is not lost and most importantly enhances the skills of the workers involved. Responsibilities need to be distributed carefully and strictly because this is one sector that does not have place even for the minutest of mistakes. Analysis in a proper manner makes sure that everything is well coordinated and any faulty angle can be rectified.
- Updating the Technology
The healthcare sector needs the best of technology, because lives of people are involved. The better the technology the better are the chances are the success of the operation. No compromise can take place here. The management is vested with the responsibility of making sure that equipment being used are not faulty and specially the doctors are well versed with the technology that is being used so that there is no place for errors. With time, a technology that gets obsolete needs to be updated or changed altogether.
- Training and Development
Alongside hiring different staff, the human resource management is also vested with the additional responsibility of training them and developing the requisite skills required for this field. They need to make sure that they are actually worthy of the role and once the training period is complete, their skill set and capabilities are put to test before being finally hired. To further hone their skills is also one of the jobs that need to be done. Competent staff is something that cannot be replaced with machines.
- Employee Satisfaction
One of the main functions of the human resource team is to make sure that employees are satisfied because if not the work will never come out good and more time would go to waste. In this sector, it gets more important because work cannot shut down even for a day. If the medical staff decides to go on a strike even for a day, everything would go drastically haywire. So, the role of human resource management becomes of utmost importance here.
- Dispute Resolution
The human resource management team makes sure that whatever disputes arise are solved in a mutually amicable manner so that work is not interrupted. In any field of work, disputes arise and not just with employees but also with the patients and their families. It is the duty of the management to make sure that the best possible solution is put forward and the image of the hospital is not tarnished at all.
All in all, it requires talent and patience to handle a department as important and as volatile as this. It is the matter of seconds and it is not a game, human lives are concerned which makes this one of the most high-pressure jobs in the world. Not only the medical staff but the management is equally concerned with what goes around and without a proper management staff the entire sector would collapse. The role of the management therefore is without a debate an extremely important one. Everything on a daily basis needs to be balanced and you always need to be prepared for a crisis at any point of the day!
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